ACCESSIBILITY
Accessibility at Atlas
Accessibility is not an add-on at Atlas. It is part of how every itinerary is designed, audited, and delivered.
Digital Accessibility
We target WCAG 2.2 AA conformance across this website. That means measured colour contrast, keyboard-navigable interfaces, semantic structure, and text that scales without loss of meaning. We run ongoing audits, and we treat reported issues as defects rather than suggestions.
If any part of this site is difficult to use, please tell us. Email accessibility@atlasgrouptravel.com or call the number listed in our footer. We respond within two business days.
Accessibility on Tour
Mobility, dietary, hearing, and vision accommodations are built into every itinerary before we draft version one. Your specialist asks the questions that matter during the first conversation, not after booking, so the itinerary arrives already shaped around the group.
- Mobility: step counts, terrain, transfer vehicle access, room location within properties.
- Dietary: kosher, halal, vegetarian, vegan, coeliac, diabetic, and allergy protocols coordinated at each meal.
- Hearing: venues with induction loops where available; quiet-room alternatives; written briefings on request.
- Vision: large-print itineraries, audio descriptions at key sites where offered, sighted-guide coordination.
Destination-Level Accessibility Ratings
Every itinerary carries one of three honest ratings: Easy, Moderate, or Challenging. The rating is never decorative. It reflects the specific conditions your group will meet.
- Easy. Level walking under one kilometre per site. Elevators available. Accessible restrooms at every scheduled stop.
- Moderate. Some stairs or cobblestones. Walking distances up to three kilometres. Elevators at most properties, not all sites.
- Challenging. Extended walking, uneven terrain, stairs without alternatives at heritage sites, limited restroom access between stops.
How to Request Accommodations
Mention your needs during the inquiry, or at any point in the design phase. There is no additional fee for accommodation planning. We treat it as standard work.
Report an Accessibility Barrier
Email accessibility@atlasgrouptravel.com with the page URL or itinerary reference and a short description. We acknowledge every report and share the outcome once resolved.
Known Limitations
Some heritage sites and remote safari camps have physical accessibility gaps that Atlas cannot override. Ancient staircases, unpaved tracks, and small-aircraft transfers exist in the real world. What we can do is match each itinerary honestly to the mobility profile of the group, swap sites where the gap would be disabling, and be clear in advance about what a day will actually require.
START A CONVERSATION
Tell us what your group needs
We would rather ask early than assume.